Cancel or reactivate your subscription

Only the organisation owner can cancel or reactivate its subscription.

Cancel the subscription

1. Open Settings and select Billing.
2. Select Manage subscription.
3. Select Cancel subscription.
4. Review the end date and confirm the cancellation.

The subscription remains active until the end of the current paid period. The organisation then becomes read-only. Existing contracts, templates and files remain available, but new creates are blocked.

Undo a scheduled cancellation

Before the subscription ends, open the Billing page and select Undo cancellation. The current subscription then continues beyond the displayed renewal date.

Reactivate after the subscription ends

To restore full access after the organisation has become read-only, open Manage subscription, choose a plan and complete the checkout. The organisation's existing data is preserved.