A contract cannot be sent

Keep the draft open and read the validation message before changing anything. Scriboflow prevents sending when required contract or delivery information is missing.

Complete required information

Review each contract step and confirm:

• The contract has terms or a valid imported document
• Required parties and signees are present with correct email addresses
• Every required data field has a value
• Attachments have finished uploading and remain within the shown limits
• An available signature method is selected
• Signing order is complete where enabled
• The signing deadline is in the future
• The required email subject and message are filled in

Open Preview and correct the exact item named by Scriboflow. Do not remove required fields or participants simply to make the message disappear.

Retry once

Wait for any editor save or file upload to finish, then send once more. Keep the page open until Scriboflow confirms the result. Check that the contract leaves draft status and that the activity history contains the send event.

If it remains a draft, preserve unsaved text and note the visible error. Repeated clicks can make diagnosis harder and do not resolve a missing requirement.

Contact support

Provide the organisation name, contract title or ID, approximate attempt time, browser, current contract status, validation step and exact error. Say whether the contract was created in the editor or imported and whether attachments are present.

Do not include passwords, signing links or confidential document content unless support asks through an approved channel. For the normal final check, see Review a contract before sending.